Privacy Policy

This Privacy Policy applies to the website of Broadwater Safety Systems (the “Site”) and explains how we comply with the UK GDPR (General Data Protection Regulation), DPA (Data Protection Act), and PECR (Privacy and Electronic Communications Regulations). It outlines how we collect, process, manage, store, and protect your personal information, as well as your rights regarding that data.

1. Principles of Data Protection

We adhere to UK GDPR Article 5 principles: personal data we process will be:

  1. Processed lawfully, fairly, and transparently.

  2. Collected for specified, explicit, and legitimate purposes and not further processed in ways incompatible with those purposes.

  3. Adequate, relevant, and limited to what is necessary.

  4. Accurate and, where necessary, kept up to date.

  5. Retained only for as long as needed.

  6. Processed securely, with appropriate technical and organisational safeguards.

2. Information We Collect

Depending on how you interact with the Site, we may collect the following types of personal information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Payment information

  • Professional background

  • Feedback, comments, or inquiries

  • Cookie-related information

3. Use of Cookies

We use cookies to improve your experience on our Site. Where required, we’ll ask for your explicit consent before setting non-essential cookies. You can control or block cookies via your browser settings or through our cookie consent tool, if available.

4. Website Visitor Tracking

We may use tracking software (like Google Analytics) to understand how users interact with our Site. These tools collect anonymised usage data and do not gather personally identifiable information.

5. Advertising and Sponsored Links

Our Site may include adverts or sponsored links provided by third-party partners. Clicking these links may involve cookies and result in your being redirected to external websites. We are not responsible for the content or privacy practices of those sites.

6. Downloads & Media Files

Any documents, files, or media you download are offered "as is." We recommend verifying downloads with antivirus software; we cannot accept liability for third-party content or its safety.

7. Contact & Communications

When you contact us—via web form, email, phone, or social media—we may collect your details to respond effectively. Personal data is stored securely and retained only as long as necessary.

8. Email Marketing

If you subscribe to our mailing list, we will send you updates about our products, services, or news—for which you provide explicit consent. Subscribers may opt out at any time via an unsubscribe link or by contacting us directly. We may use tracking within emails (like tracked links or beacons) to help improve relevance and understand engagement.

9. Social Media

We may have official social media profiles. Please verify authenticity before interacting with them. We will never ask for passwords or sensitive personal data via social platforms. Any social sharing buttons on our Site are used at your discretion and may post to your profile depending on your account settings.

10. Resources & Further Information

For more information on the following, please refer to:

  • UK GDPR

  • Data Protection Act

  • PECR

  • Cookie-related guidance

  • Privacy policies of third-party platforms (e.g., Twitter, Facebook, LinkedIn)

11. Contact Details

To exercise your data protection rights, or for any queries or complaints, please contact:

Broadwater Safety Systems
[Insert company address here]
[Insert contact phone number and/or email]

For independent advice or to lodge a complaint, you may also contact the Information Commissioner’s Office (ICO) at their official contact points.

Version: 1.0 — [12 August 2025]